At Mertra, we’re committed to providing fast, reliable, and secure worldwide delivery on every order.

Worldwide Shipping

We proudly offer worldwide shipping at a flat rate of £10.
All orders are shipped within 2–10 business days, depending on your location and stock availability.

We work with trusted global carriers such as DHL, UPS, and FedEx to ensure your package arrives safely and on time.

Shipping Rates

  • Flat Rate: £10 worldwide
  • All shipment pricing is based upon weight and destination.
  • International orders may be subject to customs duties or import taxes, which are not covered by Mertra and must be paid by the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking information to update after dispatch.

Unexpected Delays

While we strive to deliver within the estimated timeframe, external factors such as customs inspections, carrier delays, or holidays may occasionally cause delays. If your package takes longer than expected, please reach out to our support team for assistance.

Customer Support

If you have any questions or concerns about your shipment, please contact us at:
📧 support@mertraxumbro.com Or Use Live Chat